Before you install this update, you must have CMS Professional 2014 SP1 installed. In addition to the tax table changes previously released, this 2014 Payroll Tax Update includes changes for Wisconsin and Nebraska (two-letter code changed from NB to NE).
You can download this update from the Customer Service Center (CSC) site as part of your Software Assurance agreement. From here, you can also access installation instructions for the Payroll tax update. We encourage you to check this area of the CSC site frequently to ensure you have the latest withholding tables for any states that you report. If you are a CD service subscriber, you can download the file from the CSC site now for immediate installation or, if you’re in one of the states listed above, wait for your CD, which we will send out at the start of the week.
If you do not have your password to the CSC site, please contact your account executive for assistance.
IMPORTANT: If you customized your Cougar Mountain software or if your original installation required more than the standard process, you need to speak with your reseller or whoever installed the software before you install the updates. You also need to be sure you completed your 2013 payroll process before you update your tax tables or forms.
As a Software Assurance subscriber, you also receive the Aatrix State and Federal tax forms update service. These forms are updated quarterly and we highly recommend that you run the update at the end of each quarter. You can access the latest version of the tax forms from the CSC site.
If you have any additional questions, problems, or require assistance to install these updates, please call Cougar Mountain Customer Support at (800) 390-7053. Additionally, if you purchased installation services in advance for this update, please be sure to call us to schedule an installation appointment.
We also invite you to visit our website to see how our training options and additional products and services can better serve you. Please check the CSC site for additional FAQs and e-Learning to help you make better use of your software.