Software Assurance

Cougar Mountain’s Software Assurance Program allows customers to take advantage of the latest updates and features. Many customers experience a substantial savings and fewer technical issues by participating in our Software Assurance Program.

We offer two Software Assurance plans that give you access to the following benefits during the term of your subscription. Pricing is based on the number of modules supported, so you only pay for what you need. Please contact your sales representative for actual cost.

Service

Standard

Premier

Access to Customer Service Center green-checkmark green-checkmark
Access to FAQ Knowledge Base green-checkmark green-checkmark
Maintenance Releases & Service Packs green-checkmark green-checkmark
Version Upgrades green-checkmark green-checkmark
10% Discount on Support green-checkmark green-checkmark
10% Discount on Classroom & Telephone Training green-checkmark green-checkmark
Basic e-Learning * green-checkmark green-checkmark
Premium e-Learning * green-checkmark
20 Hours of online/telephone support ** green-checkmark

* e-Learning segments are currently available for CMS Professional products only.

** Support hours must be used during the term of the subscription.

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