Keeps Your Eyes Peeled

Attention CMS users – we’d like your feedback. In the next few days, we are sending out two surveys via email. The first survey will cover your opinion of version CMS Professional 2009; the second, talks about the features we are considering for CMS Professional 2010.

Since we do greatly value your business and opinions, we are entering the names of those who participate in the survey into a drawing (so remember to include your name). For each survey we’re giving a grand prize of $250 Cougar Bucks and five runner-up prizes! More details on the survey and prizes will be included on the emails - so keep checking your inboxes.


2009 TAX UPDATES

Just a reminder for all CMS Professional Payroll users, tax updates are continuing to be updated for individual states. Visit the Cougar Mountain Software Customer Service Center to check for updates regularly.

Cougar Forms

Cougar Forms offers a check selection, tax forms, and custom labels, which are compatible with your Cougar Mountain Software. To order call (800) 454-1660 or email service@cougarforms.com today. And if you are a new customer to Cougar Forms, ask for the Current Special Order Offer. Blank documents from Cougar Mountain Forms & Supplies, Inc. are IRS approved and guaranteed to work with your Cougar Mountain Software


Refer a Friend

Cougar Mountain is always looking for a good lead. If you know of someone in need of a solid accounting, nonprofit accounting, or POS software package, give us a shout. If we’re able to close the deal, we’ll reward you with a commission! Visit our referrals page for more information or to fill out a form.


CMS Resources


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Poll Questions

Do you use Outlook 2007?

Do you have Windows Vista installed on your computer?


A Word on Service

Cougar Mountain is one of the few software corporations left that refuses to outsource our support and training departments. This means when you, our customer, call our phone number, you can rest assured you will be connected with a highly trained professional that knows our products inside and out—not an hourly-paid operator who reads from a script or resides outside the U.S.

We want all our customers to think of their software purchase as a partnership where we’re there to help you succeed every step of the way. Contact an Account Executive today at (800) 388-3038 for more information on support and training options.


Installation Plan

Cougar Mountain Software takes customer suggestions very seriously, as a result of one such request; we have created a new installation plan – an Annual Installation Plan. In the past, plans were purchased per installation need. However recognizing that our Software Assurance customers get multiple up dates and one upgrade each year, well we realized purchasing an installation plan per upgrade can become costly. And knowing that everyone is quite cost conscious these days, our new Annual Installation plan includes:

*Note: If your installation takes longer than 2 hours, the additional minutes will be taken out of your support minutes.

Call your Account Executive to sign up – 800.388.3038. Or click here for more details on all of the installation plans.

 

A BRIEF HISTORY OF COUGAR MOUNTAIN SOFTWARE

Cougar Mountain Software was founded in 1982 by Bob Gossett, with a vision to provide businesses with a powerful accounting software solution. Cougar Mountain’s success emerged through continued investment in product development, along with advancements in software and hardware technology. Cougar Mountain Software has always prided itself on a superior product, great customer service, never outsourcing and having a hands-on relationship with their customers.

Bob retired late in 2008 after serving over 26 years as President and CEO of Cougar Mountain Software. Yet the legacy of this accounting software company continues within the Gossett family, as the title of President & CEO has been passed onto Bob’s son, Chuck Gossett.

Bob Gossett once wrote in a letter to the employees of Cougar Mountain Software, in 2004, “We may never be the biggest software solutions provider, but that’s not our mission. Our mission is to be the best software solutions provider by continually exceeding our customer’s product and service expectations.” That heritage is sure to be carried on with the new generation of this Gossett run company.

 

COUGAR MOUNTAIN SOFTWARE ANNOUNCES A NEW PRESIDENT AND CEO

As mentioned above, Bob Gossett has retired from Cougar Mountain Software after 26 years as President and CEO. His title has been passed on to Chuck Gossett, who is very excited to take on the new challenges of this company.

Chuck Gossett came to Cougar Mountain Software in 2006 after serving multiple years on the Board of Directors, as Treasurer.

Outside of Cougar Mountain, Chuck has been a local business owner for over three decades. He has owned and managed multiple businesses and retains a passive interest in Gossett and Davis Appraisal Services Inc.

“With our latest releases, CMS Professional 2009, CMS Total eCom and our new custom modifications unit, we feel we are in a good position to take on the many challenges in 2009. My father took pride in the service and integrity and products he built with this company, and I look forward to continuing those values,” said Chuck Gossett.

To read the Press Release announcing Chuck Gossett’s promotion click here.

 

GET COMPETITIVE ONLINE!

Is your business online? Do you need to find a way to increase your online sales? Cougar Mountain Software has a solution with CMS Total eCom to get your online sales jumping and boost your businesses success. CMS Total eCom is an add-on accounting solution to our newest product CMS Professional 2009 and fully integrates with the software. What does that mean? Time savings! Because all your online inventory is managed from one location, our accounting software, and is reflected in real-time on your web site catalog. It also reduces errors from having to enter the same information from your online sales into your accounting software. CMS Total eCom is:

The purchase of CMS Total eCom is so much more than a shopping cart on your website. Cougar Mountain wants to make sure that you are ready to start making money quickly that’s why this package allows us to get you set up and ready to roll.

For more details or to request a demo visit: www.cougarmtn.com or call your Account Executive, 800.388.3038.

 

COUGAR MOUNTAIN UNIVERSITY AND TRAINING ROADSHOWS

With each newsletter it seems we spend a lot of time telling you about the great locations we hold our Cougar Mountain Training Roadshows in, but maybe we aren’t telling you enough about what we are covering in the classes. After all isn’t that the real reason you’re signing up for these sessions – to learn something. So instead here’s a list of the next four sites where our trainings will be held, Phoenix, AZ, Boise, ID (FUND training), Portland, OR and Las Vegas, Nevada. Now let’s tell you what you will be learning in these great places in the training.

For all Roadshow training, excluding FUND the itinerary is as follows:

FUND Training in Boise itinerary is:
Day One- Day Three Main Menu (including computer settings), General Ledger, Accounts Payable, Purchase Order, Payroll, Bank Reconciliation and Data Exchange. In regards to the FUND Revenue Center program.

We understand that is a lot of valuable information given out in a short amount of time, so that is why we take all of our Roadshows to locations where you can relax, and enjoy your time off as well. That way you are refreshed and renewed at the beginning of each new training day. Upcoming Roadshows:

Refer a Friend!