UPS And FedEx
Shipping Solution - CMShip
Every business constantly searches for ways to improve customer satisfaction and reduce costs. Accomplish both objectives with CMShip from Cougar Mountain Software. We have separate products for our customers who ship using FedEx and for those who use UPS.
Whether you ship by FedEx® or UPS®, Cougar Mountain makes it easy:
Save Time and Money and Reduce Errors
Anyone who ships knows the potential for errors when shipping information must be entered multiple times. What’s more, getting the costs of shipping back to the accounting offices is another time-consuming step with chances for error.
CMShip™ by Cougar Mountain Software allows you to quickly and easily enter Cougar Mountain sales information in FedEx and UPS.
Shipping information is sent directly from Cougar Mountain Order Entry to the shipping programs for FedEx and UPS. Customer information in Order Entry is used to ship the order. By linking the customer preferences in Cougar Mountain Order Entry to the shipping program, you can avoid sending overnight to a customer who didn’t want to pay the extra charges, and be certain that the customer who needs an order rushed gets priority.
The Cougar Mountain invoice number is printed on the shipping label. Shipping costs are then returned to the Cougar Mountain software and entered on the invoice. Shipping costs and the tracking number also go to your integrated Accounts Receivable module from Cougar Mountain. This means that billing for shipping costs is much simpler, and so is reconciling your bill.
CMShip™ for FedEx®
Simplify Shipping
Using CMShip for FedEx, shipping information is sent directly from Cougar Mountain Order Entry to the FedEx Ship Manager. You can use Cougar Mountain’s Ship Via Codes to define the shipping type for each package in FedEx.
Once the shipping information is sent to FedEx Ship Manager, the shipping clerk can quickly prepare the shipping label. The Cougar Mountain invoice number is printed on the FedEx label. Shipping costs are then returned to the Cougar Mountain software and entered on the invoice, along with the FedEx tracking number.
Shipping your products by FedEx can speed your products to them. Combine that with CMShip and you’ll be assured of greater accuracy and the ability to track their order status. When your order entry personnel need to track the status of an order for a customer, the FedEx tracking number is right on the invoice. And a hyperlink on the Accounts Receivable customer record allows the user to open directly to the FedEx website and track the package without having to re-enter the tracking number.
CMShip™ for UPS®
CMShip for UPS® allows you to quickly and easily enter Cougar Mountain sales information in UPS, and retrieve important shipping and tracking information.
Simplify Shipping
Not only will you improve customer satisfaction by assuring timely delivery to the correct address and using the correct shipping method, the ability to track your customers’ shipments can be vital in the event that a customer doesn’t receive a shipment when expected, or in the event there is a disagreement about when a shipment was ordered, shipped, or received.
Once the shipping information is sent to UPS WorldShip®, the shipping clerk can quickly prepare the shipping label. The Cougar Mountain invoice number is printed on the UPS label. Shipping costs and the UPS tracking number are then returned to the Cougar Mountain software.
When your order entry personnel need to check the status of an order for a customer, a hyperlink on the Accounts Receivable customer record opens directly to the UPS website for tracking the package without the need to re-enter the tracking number.
