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Most Recent Questions |
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Question: Is there a discount if I purchase additional licenses? |
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Answer: We offer varying licensing packages; call 1.800.338.3038 or contact us for pricing information. DENALI product lines offer Single-User licenses, Two-User licenses, 3-5 Multi-User licenses, and for larger businesses is sold in increments of 5 Users.
Call an Account Executive or contact us for more information – 1.800.388.3038 |
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Last Updated: Wednesday, September 14, 2011 |
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Question: Is DENALI PCI-DSS and PA-DSS compliant? |
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Answer: Yes, DENALI is PCI Compliant (see details below).
PCI-DSS (Payment Card Industry Data Security Standards) and PA-DSS (Payment Application Data Security Standards) guidelines were established to ensure that organizations that process, transmit, or store credit card data do so securely. For complete information about these standards, please visit http://www.pcisecuritystandards.org.
The credit/debit card data is not stored within any part of DENALI. Instead we have established a partnership with MerchantWARE® TransPort™ (which is PA-DSS validated) from Merchant Warehouse which handles and protects your customers' credit card data.
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Last Updated: Saturday, June 04, 2011 |
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Question: How much does DENALI cost? |
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Answer: The price varies upon your need. You can use our "Build Your Own Solution Wizard” to find exactly what you want and an Account Executive can price that for you accordingly. Our goal is to find a solution that is a perfect fit to your business and your wallet. |
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Last Updated: Saturday, June 04, 2011 |
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Question: Where do I find DENALI system recommendations? |
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Answer: Click here for DENALI system recommendations. Please contact us if you have any additional questions regarding system requirements. |
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Last Updated: Friday, May 27, 2011 |
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Question: How will DENALI help me better run my store? |
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Answer: DENALI POS+Accounting software provides everything you need to sell merchandise, manage inventory, transact multiple payment types, and provide important sales and financial reports to better run your store. DENALI allows you to integrate modules to achieve a personalized, real-time accounting solution which eliminates the need to enter information multiple times.
What is integration? Integration is the automatic sharing of information between modules. There are different integration options for each module, which result in only sharing the type of information you choose. You can enable or disable many of the options depending on the way you set up the system and how you define specific user rights.
Your sales, inventory, payroll, customers, vendors, bank information, and purchase orders can be integrated with your general ledger to provide you with up-to-the-minute business information. |
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Last Updated: Thursday, May 26, 2011 |
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Question: What is a multi-user license? |
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Answer: A multi-user license allows more than one workstation to access and use the software at a time.
Call an Account Executive or contact us for more information – 1.800.388.3038.
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Last Updated: Tuesday, May 24, 2011 |
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Question: I am using an older version of DENALI - why should I upgrade? |
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Answer: Computer hardware and software is constantly changing. At Cougar Mountain Software, we strive to continuously provide you with software upgrades and improvements that will increase the efficiency and productivity of your business. We recommend you stay current with each version of DENALI to make sure you get the most benefit from our products. |
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Last Updated: Tuesday, May 24, 2011 |
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Question: How do I get a replacement DVD or manual? |
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Answer: You can get new manuals to download on our Customer Service Site.
If you want to order a replacement DVD, they are $100 for the most current version up to two versions back. Additional charges may apply for older versions or they may not be available. If you need to order a replacement, contact an Account Executive at 800.388.3038.
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Last Updated: Tuesday, May 24, 2011 |